Welcome & Unboxing
Start by inspecting the package. If seals look broken or the box is tampered with, stop and contact support. Safety first!
- Inside: device, USB cable, recovery (seed) card(s), quick-start guide.
- Check for tamper-evidence holograms and intact packaging. 🔍
- Keep packaging until setup is fully complete — useful if support is needed.
Open Trezor.io/Start & Trezor Suite
Go to trezor.io/start — that page guides you to download or open Trezor Suite (desktop or browser). Using the official site prevents fake apps. 🌐
- Prefer the desktop Suite for full features, or choose the web app if you prefer not to install anything. 💻
- Always verify the URL and certificate in your browser address bar. 🔏
Connect & Install Firmware
New devices are typically shipped without firmware. Trezor Suite will prompt you to install the latest firmware — allow it to finish fully.
- Connect the device with the supplied cable and follow Suite prompts.
- Do not disconnect during firmware install; this can take a few minutes. ⏳
Create Wallet & Backup
When creating a new wallet, the device generates a recovery backup (commonly 12–24 words). This is your lifeline — write it down, offline.
- Use the supplied recovery card to write each word exactly as shown. ✍️
- Never store recovery words as photos, plain text files, or cloud backups. Keep them offline. 🗄️
- If you prefer extra safety, consider a metal backup for fire/flood resistance.
Set a PIN
The PIN protects access to the device. Choose one you can remember but others won’t guess. The device will ask for PINs on sign/transfer actions.
- Never reveal your PIN to anyone — Trezor support won’t ask for it. 🚫
- Be mindful of shoulder-surfing while entering your PIN in public. 👀
Optional: Passphrase (Advanced)
A passphrase acts as an extra, secret word — like a 25th seed word. Powerful, but losing it means permanent loss of access. Use only if you understand the trade-offs.
- Passphrase adds plausible deniability and extra security for advanced setups.
- Record the passphrase separately and never share it. If forgotten, funds are irretrievable. ⚠️
Do a Test Transaction
Before moving large sums, send a small amount to your new Trezor address to confirm everything works. Verify addresses on both device and Suite.
- Always confirm the receiving address on the device display — this avoids address-replacement malware. ✅
- Once satisfied, move larger balances in stages for peace of mind.
Store Device & Recovery Securely
Keep your device and recovery words in a safe place. Consider geographically separated copies and a fireproof storage option.
- Do not share recovery words or photos of them with anyone. 🔒
- Consider legal arrangements (trusted person, safe deposit box) for long-term inheritance planning.